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Luggage in airport

Losing luggage during travel is undoubtedly stressful, but knowing how to handle the situation can make all the difference. Whether it's lost, stolen, or damaged, your belongings are vital, and having the right guidance can help ease the frustration. Here's a general guide on what to do if you find yourself in the unfortunate scenario of lost luggage:

Report Immediately:

As soon as you know your luggage is missing, report it to the relevant authorities. Whether you're at the airport, train station, or hotel, notify the appropriate personnel to initiate the search process.


Provide Details:

Be prepared to provide detailed information about your missing luggage, including descriptions of the bag and its contents, as well as any relevant flight or travel information

Keep Documentation:

Maintain all documentation related to your lost luggage, including reports, receipts, and communication with airline or transportation staff. These records will be essential when filing a claim.

Understand Your Coverage:

Review your travel insurance policy to understand what coverage is available for lost luggage. Take note of any limitations, exclusions, or requirements for filing a claim.

File a Claim:

If you decide to lodge a claim with your travel insurance provider make sure you follow the procedures outlined in your policy and provide the necessary documentation to support your claim.

Secure Your Journey with AANT Travel Insurance

While lost luggage can disrupt your travel plans, having the right insurance coverage can provide  added peace of mind. AANT Travel Insurance can offers coverage for lost, stolen, or damaged luggage*. 

*Refer to your specific policy & the PDS for detailed policy coverage.
Always read the PDS and TMDs.

Travel Insurance Through AANT

Whether you're heading interstate for a family holiday or exploring the globe, AANT looks after you on your travels.