24/7 Emergency Repairs
Licensed Network of Trades
Discounts for AANT Members
Local Trades People
Trust AANT to connect you with a local licensed tradie
Frequently Asked Questions
- Does AANT Trade Assist help with general maintenance?
AANT Trade Assist provides you with a reliable, local tradie for repairs and improvements. We respond quickly, booking a time that works for you.
We can help you with a wide range of general maintenance, repairs and improvements around the home.
Qualified tradies are ready to help you with electrical, plumbing, air conditioning, general maintenance and repair and more.
- What can I expect from my AANT Trade Assist callout?
Once you have submitted your AANT Trade Assist enquiry, a member of our Trade Assist team will call you back within 24 hours (one working day) to discuss the work required and schedule your job with an appropriately qualified tradesperson.
You will receive a confirmation text notification once your tradie has been assigned, as well as a reminder text notification 24hrs prior to the appointment time and another text notification when your tradie is on the way with an estimated arrival time.Once your tradie arrives, they will conduct an on-site assessment of the work required to ensure that it can be completed within the one hour allocated. If your tradie identifies that additional work or materials are needed to resolve the issue, they will discuss what is required with you and check that you are happy with the changes before updating the cost of the job. Any revised charges must be signed off by the customer before the commencement of any work to ensure transparency regarding the cost of the job before payment is made.
Trade Assist services are payable at the competition of agreed work directly to the AANT Trade Assist tradesperson on-site at the conclusion of the job, once work has been completed and the job signed off. Only electronic payments will be accepted; no cash, no invoicing.
If your Trade Assist job requires specialised or further repairs, you will be offered a free, no-obligation quote for any additional work.
- Can the tradie assigned to my job look at multiple issues while they’re onsite?
Yes, they can. When booking your Trade Assist job, please outline to our Trade Assist team the issue(s) that you would like resolved. As part of the AANT Trade Assist service, you will be paying for one hour of your tradesperson’s time; therefore, if there are additional issues you would like your tradie to investigate while still on-site, they can accommodate these requests once the scheduled job is complete, with the remaining time of their allocated one hour.
- I’m already an AANT member, do I get a discount?
AANT Members will receive a discounted rate when booking their AANT Trade Assist job.
Non-members will pay $300 to use the AANT Trade Assist service, which includes call out fee, one hour of service and up to $20 of consumables. Members will pay a discounted rate of $250 for the Trade Assist service.
Non-members can join as an AANT Member before booking their Trade Assist job in order to take advantage of the discounted rate, as well as access to a range of other AANT services, benefits and discounts. For more information, or to sign up for membership, click here.
- Can I reschedule my job for a different day or time?
Yes you can, just get in touch with our Trade Assist team as soon as possible at 0418 774 736 to organise another time that suits you.
Terms & Conditions
AANT Trade Assist is accessible to both members and non-members within the Greater Darwin area.
We have access to a network of experienced, licensed and police checked home maintenance and repair tradespeople.
We refer your job request through to an appropriate tradesperson who will deliver the service and perform the work for you at an agreed time. They will also provide you with a (12) twelve-month warranty on workmanship.
For full terms & conditions see AANT Trade Assist Terms & Conditions & AANT Privacy Policy.